Decline Rescue

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Turn Payment Declines into Increased Revenues

Decline Rescue, powered by Flex Charge's award-winning decline recovery engine, helps top eCommerce brands convert 5% more customers at checkout by turning payment declines into added sales.

Talk to our team

We'll work with you to review your checkout failures caused by payment declines and present detailed analysis of your potential cure rates, showing up to 5% increases in overall top-line sales volumes.

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The Decline Recovery Platform to Accelerate your Growth

Say farewell to the complexities of the past and unlock a smoother path to success. Welcome to a new era of simplicity and efficiency.

Real Time Decisioning

Complete customer orders in real-time, allowing checkout success on the very first click.

Frictionless Experience

Deliver a magical customer experience: Eliminate prompts, re-entering of payment details, and registration. It just works.

All Decline Types

Solve all decline codes for both eCommerce and recurring purchases, including insufficient funds issues.

Increased Revenues

Improve your KPIs for conversion, retention, and customer LTV by avoiding shopper churn after decline.

Adaptive Retry Logic

Implement smart retry strategies that dynamically adjust based on decline reasons, maximizing approval chances intelligently.

Real-time Analytics

Access comprehensive dashboards showing decline patterns, recovery rates, and revenue impact to optimize your payment strategy.

FEATURES

Transform Declines into Revenue

Our cutting-edge platform helps eCommerce brands recover lost sales and improve customer experience, turning payment failures into opportunities.

Smart Recovery Engine

Leverage AI-powered algorithms to analyze decline reasons and apply the most effective recovery strategies in real-time.

Seamless Integration

Effortlessly connect our platform to your existing payment infrastructure, minimizing disruption and maximizing results.

Solution Highlights

We take care of all checkout failures due to payment declines, not just fraud

There are many companies that offer services to assess potentially fraudulent transactions, but fraud represents just a small percentage of all checkout failures. Decline Rescue covers 100% of decline codes including ‘Insufficient Funds’ and ‘Do Not Honor’. Additionally, we have solutions for both Customer and Merchant Initiated Transactions.

Frictionless and Real-time

We have a unique ability to manage a failed checkout in a frictionless manner. No re-keying of the payment details, no registration, and no poor customer experience.

Most of the time, customers do not need to do anything!

We have a unique ability to manage a failed checkout in a frictionless manner. No re-keying of the payment details, no registration, and no poor customer experience.

Most of the time, customers do not need to do anything!

We take full liability for the purchases we approve

We do not provide a “risk score” or a recommendation. We settle the purchases that we accept to merchants via our service and then manage the customer’s repayment separately. And if we do not get paid by the customer, we bear the full loss.

Highly Scalable and Cloud Native

The AcceptIQ platform leverages a blend of AI models, seasoned business rules engines and fraud screens to generate decision outcomes. The platform can be integrated directly by the merchant, or via our growing number of already integrated gateways, eCommerce platforms, and checkout partners.

METRICS

You can bet on it

Increase in conversions

$500B+

Annual recoverable revenue

70%

Reduction in cart abandonment

FAQs

Still not convinced?
We’ve got the answers

How much revenue is lost due to failed payments?

What types of transactions does Decline Rescue cover?

How does Decline Rescue improve the customer experience?

What makes Decline Rescue different from other solutions?

How much revenue is lost due to failed payments?

What types of transactions does Decline Rescue cover?

How does Decline Rescue improve the customer experience?

What makes Decline Rescue different from other solutions?

How much revenue is lost due to failed payments?

What types of transactions does Decline Rescue cover?

How does Decline Rescue improve the customer experience?

What makes Decline Rescue different from other solutions?

Still have more questions? Contact our help center.

We're passionate about positive customer outcomes

Customer Support

2001 L Street Northwest Suite 500, Washington DC 20036

Customer Support

2001 L Street Northwest Suite 500, Washington DC 20036

Customer Support

2001 L Street Northwest Suite 500, Washington DC 20036

Customer Support

You can bet on it

You can bet on it

Still not convinced?We’ve got the answers

Still not convinced?We’ve got the answers

Still not convinced?
We’ve got the answers

Still not convinced?
We’ve got the answers